Are all items on Kaiko & Co authentic Japanese pieces?

Yes, all items in our shop are carefully curated and genuinely sourced from Japan. They are authentic vintage and antique pieces, each carrying its own history and craftsmanship.

What makes vintage Japanese ceramics so unique?

Japanese ceramics embody the philosophy of wabi-sabi: finding beauty in imperfection, simplicity, and natural forms. Each piece is unique, crafted or finished by hand by traditional artisans.

How are delicate items like ceramics and matcha bowls packaged for shipping?

We package every item with extreme care using protective, high-quality wrapping materials to ensure your unique Japanese treasure arrives safely and undamaged via tracked shipping.

What is the estimated delivery time for orders?

Orders within Europe are typically processed and delivered within 2 to 5 business days, complete with Track & Trace details. International shipping times vary depending on the destination.

Can I return an item if it does not meet my expectations?

Yes, you have the right to request a return within 14 days of receiving your order. Because these are unique vintage items, we kindly ask that items are returned in their original condition.