Privacy Policy
Last updated: 1/3/2026
This Privacy Policy explains how KAIKO&CO collects, uses, and protects your personal data when you visit kaikoandco.com or place an order with us. KAIKO&CO is a sole proprietorship registered in the Netherlands and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy law (Wet bescherming persoonsgegevens / AVG).
1. Who We Are
The data controller responsible for your personal data is:
Trading name: KAIKO&CO
Owner: Hanneke Bauer
Address: Hessenweg 193a, 3731JJ De Bilt, The Netherlands
Chamber of Commerce (KvK): 98213288
VAT number: NL005316442B61
Email: hello@kaikoandco.com
Website: kaikoandco.com
For questions about this Privacy Policy or about how we handle your data, please contact us at the email address above. We aim to respond within 3 business days.
2. What Data We Collect and Why
We collect personal data only where necessary and only for specific, legitimate purposes. The table below explains what we collect, why, and on what legal basis under the GDPR.
Name and delivery address: To process and deliver your order. Legal basis: performance of a contract.
Email address: To send your order confirmation, dispatch notification, and tracking details. Legal basis: performance of a contract.
Payment information: Processed securely by Squarespace Payments. KAIKO&CO does not store payment card details. Legal basis: performance of a contract.
IP address and browser data: Collected automatically by Squarespace when you visit our website, for security and basic analytics. Legal basis: legitimate interest.
Website usage data: We may use Squarespace Analytics and Google Analytics to understand how visitors use our site. Data is anonymised or pseudonymised where possible. Legal basis: legitimate interest, subject to your cookie consent.
Enquiry content: If you contact us by email, we retain your message and contact details to respond to your enquiry. Legal basis: legitimate interest.
3. Cookies and Tracking Technologies
KAIKO&CO may use cookies and similar tracking technologies on kaikoandco.com. Cookies are small text files stored on your device. We use them for the following purposes:
Functional cookies (always active): These are necessary for the website to work correctly, for example to maintain your shopping basket and process your order. No consent is required for functional cookies.
Analytics cookies (require your consent): We may use Squarespace Analytics and Google Analytics to measure website traffic and understand how visitors interact with our content. These tools collect anonymised data such as pages visited, time on site, and device type. Google Analytics data is processed by Google LLC. For more information, see Google’s privacy policy at policies.google.com/privacy.
Marketing cookies (require your consent): We may use the Meta Pixel (Facebook and Instagram) to measure the effectiveness of our advertising and to show relevant ads to people who have visited our website. The Meta Pixel places a cookie on your device when you visit our site. This data is processed by Meta Platforms Ireland Ltd. For more information, see Meta’s data policy at facebook.com/privacy/policy.
When you first visit kaikoandco.com, our cookie banner will ask for your consent. You can withdraw or change your consent at any time via the cookie settings in our website footer. Analytics and marketing cookies are only activated after you give explicit consent. If you do not consent, your visit is not tracked for these purposes.
4. Who We Share Your Data With
We do not sell your personal data to third parties. We share data only where necessary to fulfil your order or comply with a legal obligation:
Squarespace Inc.: Our website and shop platform. Processes order data, payment data, and website analytics on our behalf. Based in the USA. Data transfers are covered by Standard Contractual Clauses (SCCs).
PostNL Our shipping carrier. Receives your name and delivery address solely to deliver your order. Based in the Netherlands.
Google LLC If you consent, Google Analytics processes anonymised website usage data. Based in the USA. Data transfers are covered by SCCs.
Meta Platforms Ireland Ltd If you consent, the Meta Pixel shares browsing behaviour with Meta for advertising purposes. Based in Ireland (EU).
Dutch tax authorities (Belastingdienst) We are legally required to retain financial records, including order data, for 7 years (wettelijke bewaarplicht).
We do not share your data with any other third parties without your explicit consent.
5. How Long We Keep Your Data
Order data (name, address, order details) 7 years, in compliance with Dutch tax law.
Enquiry correspondence Up to 2 years, then permanently deleted.
Analytics data According to the platform settings (typically 14 to 26 months for Google Analytics).
Marketing data via Meta Pixel According to Meta’s own data retention policies.
Payment data Not stored by KAIKO&CO. Handled entirely by Squarespace Payments.
6. Your Rights Under the GDPR
As a resident of the European Union, you have the following rights in relation to your personal data:
• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may ask us to correct inaccurate or incomplete data.
• Right to erasure: you may ask us to delete your data, subject to our legal retention obligations.
• Right to restriction: you may ask us to temporarily stop processing your data in certain circumstances.
• Right to data portability: you may request your data in a structured, machine-readable format.
• Right to object: you may object to processing based on legitimate interest, including for direct marketing purposes.
• Right to withdraw consent: where processing is based on your consent (such as analytics or marketing cookies), you may withdraw that consent at any time. This does not affect the lawfulness of processing that took place before withdrawal.
To exercise any of these rights, contact us at hello@kaikoandco.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.
If you are not satisfied with how we handle your data or your request, you have the right to lodge a complaint with the Dutch supervisory authority:
Autoriteit Persoonsgegevens - autoriteitpersoonsgegevens.nl - Telephone: +31 (0)70 888 85 00
7. Data Security
We take the security of your personal data seriously. Our website operates on HTTPS with SSL encryption. Payments are processed by Squarespace Payments, which is PCI-DSS compliant. We do not store payment card details. While we take all reasonable precautions, no online system is completely secure. If you have a concern about a specific interaction, please contact us directly.
8. Third-Party Platforms
Our website contains links to external platforms we use as part of our business, including Instagram, Facebook, and Pinterest. Each of these platforms has its own privacy policy and acts as an independent data controller for data processed on their platform. This Privacy Policy applies only to kaikoandco.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The most current version is always available at kaikoandco.com/privacy-policy. We will update the “Last updated” date at the top of this page whenever changes are made. For significant changes, we will take reasonable steps to inform you.
10. Contact
For any questions, requests, or concerns about this Privacy Policy or the handling of your personal data:
KAIKO&CO
hello@kaikoandco.com
KAIKO&CO | Vintage Japanese objects | Personally sourced in Japan